YekLens
School FAQs

Questions from schools

How booking works, what it costs, what happens on the day, and how we look after your pupils. If you cannot find your answer, contact us: info@yeklens.com or WhatsApp +44 7865 628182.

Booking and cost

How do we book YekLens for our school?

Use the Book a Pilot form on our For Institutions page, or email info@yeklens.com, or message us on WhatsApp on +44 7865 628182. A member of our team replies, we agree a date, and we book the photographers.

Does it cost our school anything?

No. Photo Day is free to the school. We earn from the photos parents choose to buy, and we pay your school a share of those sales. There is nothing to pay before, on or after the day.

Are we expected to collect or count any money?

No. Parents order and pay online, so your school handles no cash and does no money counting. We deliver the finished photos to your school free of charge.

What does our school get for free?

A digital portrait of every pupil for your school records, delivered as a folder named by pupil and class, and portraits of your staff on the same day. School ID cards are a separate service: see our Services page.

How the day works

How does a photography day work?

Each child holds a numbered slate or their ID card in the first frame, then has their portrait taken. We match every photo to the right child using the slate, with no face recognition.

After the photo day each family receives a printed card with a QR code and a Photo ID and Photo Key. Parents scan the card, see their child's photos, and order.

What do we need to give you before the day?

A class list: pupil name, class and, if you can, a pupil number, plus a sibling group label for any brothers and sisters. Any spreadsheet will do, because we match your column headings when we load it. We also need a quiet space with a plain wall or backdrop area, a staff member to bring classes in order, and a timetable agreed with your photographer.

How long does a photography session take?

Your photographer will agree a timetable with you before the day.

Do you photograph siblings together?

Yes. Mark brothers and sisters in the class list with the same sibling group label, even if they are in different classes. We photograph each child and the siblings together, and the family gets one card with one Photo ID and one Photo Key that opens all of their photos. If a family should not share a card (for example separated parents), leave the label blank and each child gets their own card.

Is there a charge for photographing staff?

No. We photograph staff on the same day as the pupils. Tell us about a high number of staff when you book so we can allow enough time.

Can we have the same photographer as last time?

We will always try, but we cannot promise because of scheduling and availability.

Safeguarding and data

Do photographers touch pupils to adjust hair or uniform?

No. Our photographers do not touch pupils to adjust hair, uniform or appearance and do not comment on how a pupil looks. If an adjustment is needed, the pupil agrees first and a teacher is present. We ask schools to make any adjustments before pupils come to be photographed.

Will a teacher be with the children?

Yes. A member of school staff stays with each class throughout. A photographer is never alone with a child.

Who can see the photos of our pupils?

Only the family who holds that child's card. A parent needs the Photo ID and Photo Key from the printed card. Before they pay, parents see watermarked photos only. We do not publish photos on any public gallery.

Working with us

Do you have a school login or portal?

Not yet. To see how your school's sales and share are doing, email info@yeklens.com or message us on WhatsApp and we send you the report. A school page may be added later.

Do you only photograph schools?

No. We also photograph university graduations, churches and companies. See our Services page.

Still need help?

Email info@yeklens.com, message us on WhatsApp +44 7865 628182, or phone +44 7865 628182.